_{24th January, 2025}

Senior Technical Manager
Liverpool Street, London
£80,000 - £85,000 + Package
 
Are you an experienced Engineering Manager/ Technical Services Manager/ Contract Manager looking for an exciting new opportunity in Central London?
 
A fantastic client of mine is currently looking to recruit an experienced Senior Technical Manager into their business, who will take ownership for the delivery of a best in class M&E service for one of the flagship buildings.
 
The Senior Technical Manager will lead a team of 20 staff, including shift engineers, day engineers, admin, and a supervisor, ensuring operational excellence and compliance at a flagship commercial building. The role requires managing the day-to-day client relationship, driving performance, and maintaining high standards in critical engineering operations.
 
Key Responsibilities

• Lead a team of 16 shift engineers, 2 day engineers, admin, and a supervisor to deliver operational excellence.
• Ensure all services are delivered in line with contractual Key Performance Indicators (KPIs).
• Conduct internal and client audits to maintain high standards of adequacy and effectiveness.
• Guarantee full statutory and legislative compliance across all building operations.
• Adhere to company policies and procedures for Health, Safety, Environment, and Quality (HSEQ).
• Proactively identify, report, and resolve compliance issues.
• Collaborate with the Head of Critical Engineering to ensure the successful delivery of the Critical Engineering Management (CEM) framework.
• Perform regular audits to verify compliance with the CEM process and address any non-compliance's.
• Monitor and report all operational risks internally and externally as required.
• Foster strong client relationships, acting as the primary point of contact for property engineering.
• Oversee supplier performance and compliance, ensuring alignment with company standards.

• Established leadership experience within Critical Engineering.
• Electrical bias, with HV AP qualification (preferred).
• Client-facing expertise, with pragmatic and proactive communication skills.
• Strong knowledge of compliance frameworks and operational standards.
• Proven ability to manage high-performing teams in dynamic environments.
• Effective leadership, fostering team collaboration and operational efficiency.
• Proactive problem-solving to address risks and compliance issues.
• Build strong client trust through professional communication and reliability.
• Maintain and improve service delivery, aligning with organisational goals.

• £80,000 - £85,000 + 10% Bonus
• Monday to Friday 8-5
• 25 Days Annual Leave + Bank Holiday
• Company Pension
• Further training 
• Opportunity to progress