_{30th October, 2025}

Reason Group is seeking multiple experienced ServiceNow Developers to support a growing portfolio of projects across our partner network. These roles offer the opportunity to contribute to large-scale ServiceNow implementations and enhancements, spanning ITSM, HRSD, CSM, and Public Sector Digital Services (PSDS) modules.
  
Key Responsibilities

• Design, develop, and configure ServiceNow applications, workflows, and integrations.
• Implement and enhance ITSM, HRSD, CSM, and PSDS capabilities across government clients.
• Build and manage integrations using IntegrationHub, ETL, APIs, and enterprise connectors.
• Collaborate with delivery teams and business stakeholders to deliver scalable, maintainable solutions.
• Ensure compliance with ITIL v4 and Australian Government ICT standards.

Skills & Experience

• 4+ years’ ServiceNow development experience in enterprise or government environments.
• ServiceNow Certified System Administrator (CSA) and Implementation Specialist (ITSM/HRSD/CSM/PSDS) certifications.
• Strong proficiency in JavaScript, Flow Designer, and system integrations.
• Solid understanding of ITIL v4 practices and automation principles.
• Excellent communication and stakeholder engagement skills.
• Baseline or higher AGSVA security clearance is mandatory 
• Multiple contract opportunities available across ongoing projects – hybrid and remote work options supported.

About Reason Group
 
Reason Group is a homegrown Australian business and technology services firm that specialises in digital government to make government easier for those who deliver it and the people it serves. Our brand promise is to help find better ways to deliver value for our clients.
We are agile with end-to-end capabilities and a track record of consistent delivery across many government portfolios. We accelerate the design of modern government platforms and service delivery that support future economic growth and social outcomes. We bring whole-of-government insights and offer breakthrough strategic advisory, business management and digital delivery services working across some of the biggest government reforms.

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