_{30th June, 2025}

As the Recoveries Manager you'll lead the credit hire recoveries function.
 
This is a hands-on, operational role where your leadership, communication skills, and focus on performance will make a tangible impact across the business.
 
The role is full-time and ideally office-based, though there is some flexibility for remote working. Salary up to £45,000 PA
 
The Role:
 
As Recoveries Manager, you’ll be responsible for leading the credit hire recoveries team, overseeing financial performance, operational delivery, and client and insurer relationships.
 
You’ll manage both in-house and remote colleagues, ensuring that recoveries are processed quickly, accurately, and with the highest standards of service. You’ll also support strategic improvements to claims processes and play a key role in how the wider function evolves.
 
This is a practical, leadership-focused role with a strong people management element.
 
Key Responsibilities:
 
Team Leadership & People Development

• Lead and develop a team responsible for the recovery of credit hire invoices
• Provide day-to-day supervision and longer-term development support
• Carry out appraisals, training and coaching to improve team output and quality
• Support more complex matters with tailored advice and guidance

Continuous Improvement & Change

• Identify ways to improve recovery timelines, processes and systems
• Support wider claims change initiatives and operational transformation
• Help embed new tools and training to support long-term improvement

About You:
 
You’ll be a confident team leader with a background in credit hire, insurance or claims management. You’ll understand the nuances of recovery and have the organisational skills to keep multiple priorities moving at once.
We’re looking for someone who brings:

• Strong people management experience, ideally in a fast-paced environment
• Experience in recovering credit hire invoices and understanding of supporting case law
• Excellent attention to detail and reporting accuracy
• Clear, confident communication with internal and external stakeholders
• A proactive, solution-focused approach and a willingness to lead from the front

Why This Role?
 
This is an opportunity to lead a well-established function while shaping the future of how recoveries are managed. You’ll be working with a supportive senior team, in a business where performance, autonomy, and continuous improvement are genuinely valued.
 
If you’re ready to step into a role where your input will drive real outcomes, we’d love to hear from you. Contact Shelley Measures - shelley@dennyrecruits.com

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