_{16th February, 2021}

Come and join one of Australasia's fastest growing tech companies undertaking unprecedented growth on a global level.  This is your opportunity to help provide exceptional software support to an ever-growing customer base within the vibrant Health & Fitness industry.

Who are we?

Clubware designs industry specific software in health and fitness as a division of Transaction Services Group, who provides leading Revenue Management Solutions through a combination of customer engagement software and recurring payment service platforms, with deep domain expertise in the health & fitness and childcare sectors.  The unique combination of software and services creates value for clients through optimizing the relationship they have with their customers and at the same time enhancing their revenue.

About the position:

This role will encompass all aspects of software support for our clients. This is not purely a help desk role – it is much more hands-on. You will have the opportunity to work with different customers, systems and requirements whilst developing solutions for our customers using the software. This is an exciting and varied position that will allow you to experience the full cycle of commercial software development, implementation, support and may include any or all of the following:

• Installation and configuration of software
• Software application lifecycle management
• Solution design - how to use our software to solve a client's problem and Spend less time on repetitive administration duties and more time focusing on the most important aspect of their business – their clients.
• Participation in research, development and product improvement
• Ability to work with initiative, gather information, analyse and solve problems

What would make a good candidate?

Any of the following skills or attributes will be seen as valuable – you may not have many of the skills listed below, but what you do have maybe just the thing we are looking for:

• Knowledge or experience in the Health & Fitness Industry
• Past Experience in an application support role
• An understanding of how businesses operate and use business management software
• Familiarity with Microsoft Windows and Server Operating Systems
• Good technical writing and documentation abilities
• Familiarity and a basic understanding of Microsoft SQL; ability to create ‘selects’ and basic queries is highly desirable / or relational databases in general
• Basic understanding of Access Control Systems
• Basic understanding of Point of Sale hardware, peripherals and software drivers
• Ability to be calm under pressure as well as being able to think outside of the box to find a solution
• Experience dealing with multiple stakeholders

How to apply

Please send your CV through to us, and we will be in touch.

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