09th June, 2025
About the Company This is not your average builder, They have grown into one of Australia's most respected and awarded residential construction brands.
Backed by a powerhouse team and known for its innovative designs and customer-first approach, they’re growing rapidly– and they’re only just getting started.
The Opportunity Based in their stunning Brisbane CBD office, this fast-paced, client-facing role is perfect for someone who thrives on keeping things moving, solving problems before they arise, and delivering a seamless experience for clients during the exciting pre-construction journey.
As the Contract Administrator / Customer Service Officer, you’ll be the linchpin between sales, clients, and site start — managing timelines, paperwork, and relationships with precision and personality.
What You’ll Be Doing
- Be the go-to contact for clients from deposit to site start
- Prepare and coordinate all building contracts and documentation
- Liaise with councils, certifiers, and internal teams to secure approvals
- Keep client files and CRM systems sharp, updated, and accurate
- Schedule contract appointments and deliver smooth, efficient communication
- Jump in to support the broader pre-construction team when needed
- Stay ahead of timelines to ensure every milestone is met
Who We’re Looking For You're not just great with admin – you're a
people person, a natural organiser, and a confident communicator who can juggle multiple tasks with a smile.
You’ll Bring: - Solid understanding of pre-site processes, permits & approvals within residential construction
- A passion for exceptional customer service and a proactive mindset
- Excellent written and verbal communication skills
- Top-tier attention to detail and a love for ticking off a to-do list
- Comfortable navigating Microsoft Office and CRM systems
- The ability to think on your feet, stay cool under pressure, and always find a solution
- A collaborative, team-first attitude
Why You’ll Love It - Join a nationally recognised brand that’s leading the way in new home construction
- Be part of a supportive, close-knit team where your work truly matters
- Long-term career growth opportunities as the business continues to expand
- Modern, stylish office in a prime location – say goodbye to the same old workspace
- Job security in a permanent full-time role with great conditions and a competitive salary
Ready to take your construction career to the next level? Apply now and build your future with a company that’s as ambitious as you are.
Call Melissa Ashby on 0411 271 351 for a confidential conversation.
Apply For Job