Senior ERP Systems Support Executive (AS/400 & RPG)
An experienced ERP systems specialist to support, manage and enhance WINGS and AS/400 platforms across regional subsidiaries.
06th June, 2026
[Job ID: 1628618]
Responsibilities
Provide programming, helpdesk and technical support for WINGS and related subsystems.
Investigate, troubleshoot and resolve ERP system issues across regional subsidiaries.
Monitor helpdesk tickets and deliver timely, effective solutions to reported issues.
Guide and coach subsidiary IT personnel on issue resolution and system best practices.
Ensure system stability through regular checks, backups and recovery procedures for WINGS.
Improve system operations by analysing user feedback and recommending enhancements.
Plan and conduct technical training sessions for subsidiary IT teams.
Support AS/400 server migration, operating system upgrades and PTF upgrades.
Perform annual AS/400 backup, restoration and user profile reviews.
Deliver 2nd and 3rd level disaster recovery support.
Provide 2nd level support for Compleo and customise templates based on business needs.
Support roll-outs and post-go-live activities for G4, New Rack System, Group EDI and Machine Parts Management Systems.
Carry out additional duties as assigned by the supervisor.
Requirements
Minimum 3 years of relevant working experience in ERP or system support roles.
Hands-on experience with AS/400 (iSeries) environments.
Proficiency in RPG, RPGLE, CL programming and QRY/400.
Experience with ERP systems in manufacturing or distribution environments is an added advantage.
Strong organisational skills with the ability to prioritise multiple tasks effectively.
Ability to work independently while collaborating effectively with cross-functional teams.
Demonstrated willingness to learn and adapt to new systems and technologies.
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EA Personnel Name: Gary Ho Cheng Xuan EA Personnel Reg. No.: R1549767 EA License No.: 07C5771