_{19th August, 2025}

[Job ID: 1069090]

Responsibilities: 

• Responsible for daily smooth and efficient performance and operation of the restaurant
• Provide leadership in cultivating, guiding and coaching staff in providing excellent service
  experience to all customers consistently
• Conducting daily/weekly roll call with employees to drive operations effectiveness and
  efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer,
  promotions etc.
• Ensuring food preparation and cooking are in accordance to company's standard operating
  procedures
• Handle escalated customer's complaints promptly, professionally and report issues to the higher
  authority
• Operating and providing training of the existing POS system and ordering system etc.
• Responsible for the restaurant to meet or exceed standards in food quality, safety and cleanliness
• Handle the outlet administrative duties and submit all necessary records and paperwork to the
  corporate office on time.
• Provide coaching and responsible for staff training and development and monitoring of staff
  performances as well as roster planning
• Enforcing discipline and ensuring proper conduct of all staff whereby create a high level of morale
  amongst the staff in outlets.
• Maintaining Standard Operating Procedures for the restaurant operations
• Responsible for conducting monthly stock check and replenishing of all inventories
• Responsible for the maintenance of critical standard: holding times, service speed and quality, raw
  and furnished product quality at all times
• Responsible for maintaining proper sanitation, hygiene standards in kitchen and maintain effective
  store presentation
• Responsible for the restaurant opening and closing cleaning and washing activities
• Ensuring licensing, safety, hygiene, health, cleanliness, sanitation standards are in strict compliance
  with legislation and guidelines
• Ensuring appropriate staffing levels are maintained to an optimum level for customer satisfaction
  whilst within budget guidelines.
• Prepare monthly report in relation to the restaurant performance
• Perform any other duties as assigned

Requirements :

[Must]

• Minimum 6 years of working experience in F&B industry with restaurant management experience 
• Strong leadership quality with excellent communication interpersonal skills
• Willing to work shifts, weekends and public holidays
• Can-do attitude, driven, passionate about work and a team player
• Able to multi-tasks and work under pressure ; May require working long hours
• With hygiene certificate
• Comfortable with working at non-halal restaurant 

[Advantage]

• Working experience in Japanese cuisine restaurant will be advantageous
• Proficient in Japanese language will be advantageous in order to liaise with Japanese-speaking customers and stakeholders

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EA License no.: 07C5771
EA Personnel Reg. No.: R2094050
EA Personnel Name: Ayumu Matsuki

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