_{19th August, 2025}

[Job ID: 1068727]

Responsibilities
You will be responsible for managing and expanding relationships with both existing and new clients in the casino industry. Your role goes beyond traditional sales: you will actively listen to customer needs, propose tailored solutions in collaboration with internal teams, and support clients throughout the entire order lifecycle. This is a hands-on, customer-facing role requiring strong communication, analytical thinking, and a proactive mindset.

• Account Management for Existing Clients
  • Maintain and deepen relationships through regular communication and visits.
• Customer Needs Analysis & Marketing Insight
  • Conduct in-depth interviews to uncover customer pain points and needs for internal feedback.
• Solution Development & Proposal
  • Work closely with internal teams to develop tailored solutions and present proposals based on customer feedback.
• Product Usage Monitoring
  • Track clients' inventory and consumption to proactively suggest reorders or replacements.
• Order Coordination & Production Support
  • Manage the process from order placement to production scheduling and delivery, ensuring smooth communication and timely completion.
• Market & Competitor Intelligence
  • Stay informed of market trends and competitor activities, and share insights with relevant internal teams.
• Rapid On-Site Response Capability
  • Respond quickly to client issues and be willing to visit customer sites as
    needed.
• New Client Development
  • Actively pursue new business opportunities through industry events,
    networking, and referrals.
• Payment Follow-Up
  • Monitor and follow up on outstanding payments to ensure timely collection.

 
Requirements 
[Must]

• Proficiency in Korean to communicate with Korean speaking customers in Korea
• Comfortable with traveling to Korea (avg. 2 times / month)
• Strong interpersonal and listening skills to identify customer needs
• Ability to respond quickly and flexibly to issues on-site
• Strong sense of ownership and accountability for closing deals
• Willing to relocate to Japan

[Advantage]

• Working experience in Sales function in Engineering or Manufacturing industry

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