Nurse / Clinic Assistant (Japanese Speaking)

[Job ID: 1057748]
Responsibilitie:

Assist in routine care of patient and attend to their comfort needs.
Maintain accurate documentation of patients’ physical assessment such as height, weight, visual acuity, audiometry and nursing observations.
Handling Health Screenings.
Observe strict infection control practices and aseptic techniques accordingly when attending to patients.
Conduct inventory checks on equipment, surgical supplies and instruments.
Exhibit professional behavior to enhance quality service.
Maintain a safe and clean environment for patients.
Collate all laboratories, x-ray results and reports from specialists.
Follow up instructions from doctor regarding laboratory, x-ray and other results for review.
Ensure results are ready, inform doctor of any urgent and adverse results.
Dispense medications.
Handling Clinic emails, phone calls and inquiries.
Making appointments and coordinate appointments.
Register patients.
Sending appointment reminders to patients.
Handle insurance claims and coverage on consultations, treatments, medications, surgeries or hospital admission.
Liaise with Japanese Insurance Companies for Letter of Guarantee (LOG).
Liaise with specialist clinics, hospitals, laboratories and radiology for billing.
Ensure to follow up outstanding payment from corporate, Insurance Companies and self-payment patients.
Extend support in various administrative tasks within the Clinic.
Perform any other duties as assigned by Management.

Requirements:

Min 1-2 years of experience in clinic or general hospital
Japanese language proficiency to communicate effectively with Japanese speaking patients
Proficiency in Microsoft Excel
Good interpersonal and communication skills.
Willing to contribute as an effective team-player.
Able to perform under pressure.

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