Customer support Executive [Japanese speaking | Up to 4,500]
Handle corporate travel bookings and documentation, advise on visas/insurance, and ensure accurate data entry and client service.
26th June, 2025
[JOB ID:1041832]
Responsibilities:
Provide good advice on all travel related matters including but not limited to airfares, visas, travel insurance and other relevant information pertaining to corporate customer’s specific travel requirements
Issue all relevant documentation for corporate customer’s travel arrangements, including but not limited to tickets, itineraries, vouchers and other documents as required
Ensure all data are correctly entered into the reservation system and mid office system for accurate global data reporting purpose
Maintain high level of service standards and consulting skills by offering dedicated customer service and constantly monitoring changes that occur within the travel industry
Any other ad-hoc duties assigned
Requirements:
Previous ticketing experience (i.e. Airline ticket reservation) in a B2B travel agency or other similar industries (e.g. Airline/Travel/Tourism)
Proficiency in English and Japanese language to liaise with internal and external Japanese speaking stakeholders and client
Able to be on standby to respond to client emergencies, sudden changes in reservation, etc.
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EA Personnel Name: Masami Dan EA Personnel Registration Number: R25129542 EA License No: 07C5771 #SCR-masami-dan
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