Provides IT support to regional offices, ensures governance compliance, and coordinates HQ-led projects and system rollouts.
19th June, 2025
[Job ID:997872]
Job Description:
Work as a member of the corporate IT Dept., supporting employees (IT users) in Singapore main office, co-located associate companies, and regional entities (branches and subsidiaries across Asia & Oceania)
Support regional entities to execute IT projects in areas such as IT replacement, security, infrastructure, and efficiency improvement (which are leaded by HQ) *including business travel when necessary
Support security assessments conducted by Headquarters on a regular basis for regional entities
Comprehend the Group IT Governance Policy and assist regional offices in aligning their IT environments with these requirements
Serve as a liaison between HQ and local staff to ensure smooth assessment processes and provide customized support to each local office
Support and follow up with end-users (primarily in regional entities) during the replacement or deployment of IT tools and servers by HQ to strengthen IT security and governance
Discuss with the service vendor and follow up on enhancements and improvements to enhance service quality
Provide consultation and support to regional entities facing IT issues, office relocations, or new system implementations
Requirements:
3- 5 years' experience in a corporate IT Dept.
Basic knowledge of IT infrastructure, security, and networks (in-depth technical knowledge is not required)
Experience with the following IT services/products is advantageous, with underlined items being our primary tools:
Proficiency in Japanese language (JLPT N2 - N1) to liaise with Japanese speaking stakeholders
Knowledge in workflow tools, FortiGate UTM, and corporate network technologies such as IP-VPN, Internet VPN, local breakout, client certificates, and Akamai CDN solutions.
Experience with project management
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EA Personnel Name: Ochi Madoka EA Personnel Registration Number: R24125474 EA License No.: 07C5771