_{30th May, 2025}

[Job ID: 705230]

Responsibilities:

• Build credible & strong relationships by focusing on:
  • Advocating, coaching, and training for the segment, product line, and/or specific technology.
  • Supporting sales growth opportunities, and proposal development, in a team selling approach with sales managers and sales support operations.
  • Actively supporting sales activities: customer technology needs assessment, alignment with engineering standards, technology decision, product sizing, and strategic account planning.
  • Face to face interactions with customers and identified markets we serve.
  • Developing multiple relationships & communication pathways within a customer organization focused on Engineering and Plant Operations.
  • Support conference strategies including technical presentations and booth support.
  • Maintaining up-to-date understanding of industry trends and technical developments.
  • Identifying opportunities & advise on available technology or service solutions.
  • Clearly articulate Crown’s technology offerings and advantages.
  • Obtaining and coordinating data and recommendations to Sales and Sales Operations.
  • As needed, resolving customer issues with products, projects, and service.
• Segment and Product Line development:
  • Collaborate with Global Segment Commercial Leads, Engineering, & other Technical Sales Product Managers to develop cohesive standard global product offerings.
  • Develop & Manage standard product line sales tool-kits including sizing programs, sales flow diagrams, mass balances, and a library of sales presentations.
  • Assist marketing collateral development on product lines and new innovations
  • Support technology discussions to close the deal in an efficient and professional manner.
  • Deliver against sales goals by supporting Sales, Sales Support, & Aftermarket team members.
  • Cross functional & global collaboration. Key technical tag for Aftermarket commercial support connecting inquiries into Sales & Engineering as needed.
  • Deep understanding of technology/service value and total cost of ownership, TCO.
  • Support new innovation launches with technical support & training.
  • Contribute to all customer field reports after each customer visits.
  • Develop testing protocols for customer piloting work as required.
  • Any other ad hoc duties assigned.

Requirements:
[Must]

• Min 5+ years Engineering or Operations experience within the oilseeds extraction industry
• Demonstrated sales support/commercial experience, with strong communication and problem-solving skills
• Knowledge of computers and applications, such as Microsoft Word, Excel, TEAMS and PowerPoint, SharePoint.
• Ability to travel internationally and domestically up to 30~50% of the year

[Advantage]

• Previous experience dealing with Oilseeds complex, preferably in an Oilseeds Crushing or Vegetable Oil Refining, Palm Processing, Biodiesel, and/or Oleochemical business
• Customer relationship management (CRM) experience
• Process Modeling experience – ChemCad, Aspen modeling

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EA License no.: 07C5771
EA Personnel Reg. No.: R2094050
EA Personnel Name: Ayumu Matsuki

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