_{29th April, 2025}

Job Description: 
Job ID:997872

• Work as a member of the corporate IT Dept., supporting employees (IT users) in Singapore main office, co-located associate companies, and regional entities (branches and subsidiaries across Asia & Oceania)
• Support regional entities to execute IT projects in areas such as IT replacement, security, infrastructure, and efficiency improvement (which are leaded by HQ) *including business travel when necessary
• Collaborate with internal teams, related departments, and vendors to successfully execute IT projects
• Report and escalate issues to management in a timely manner
• Support security assessments conducted by Headquarters on a regular basis for regional entities
• Comprehend the Group IT Governance Policy and assist regional offices in aligning their IT environments with these requirements
• Serve as a liaison between HQ and local staff to ensure smooth assessment processes and provide customized support to each local office
• Support and follow up with end-users (primarily in regional entities) during the replacement or deployment of IT tools and servers by HQ to strengthen IT security and governance
• Discuss with the service vendor and follow up on enhancements and improvements to enhance service quality
• Provide consultation and support to regional entities facing IT issues, office relocations, or new system implementations

Requirements:

• 3- 5 years' experience in a corporate IT Dept.
• Basic knowledge of IT infrastructure, security, and networks (in-depth technical knowledge is not required)
• Experience with the following IT services/products is advantageous, with underlined items being our primary tools:
• Proficiency in Japanese language to liaise with Japanese speaking stakeholders
• Knowledge in workflow tools, FortiGate UTM, and corporate network technologies such as IP-VPN, Internet VPN, local breakout, client certificates, and Akamai CDN solutions.
• Experience with project management

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
 
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EA Personnel Name: Kajimkhaan Karalgash
EA Personnel Reg. no.: R22107165
EA License no.:  07C5771

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