_{29th March, 2025}

Job ID: 947190
Key Responsibilities:
1. Field Service Support:
· Provide on-site technical support for semiconductor manufacturing equipment, including installation, maintenance, and troubleshooting.
· Address and resolve customer issues promptly to minimize downtime.
· Conduct routine inspections and preventive maintenance to ensure optimal performance of equipment.
 
2. Technical Expertise:
· Utilize expertise in vacuum pump servicing and PLC systems to diagnose and repair equipment issues.
· Apply knowledge of sputtering and etching tools, PVD, and other coating machines to support advanced manufacturing processes.
· Continuously update technical skills and knowledge to keep pace with industry advancements.
 
3. Customer Relations:
· Communicate effectively with Japanese-speaking clients and partners to understand their needs and provide tailored solutions.
· Build and maintain strong relationships with customers, ensuring high levels of satisfaction.
· Provide detailed reports and documentation of service activities and outcomes.
 
4. Project Assistance:
· Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.
· Coordinate with cross-functional teams to address complex technical challenges and deliver comprehensive solutions.
· Monitor project progress and provide regular updates to stakeholders.


Requirements :
· Bachelor’s degree in engineering or a related field.
· 5 years and above of experience in field service, preferably in semiconductor, aerospace, vacuum technology, or related industries machinery, with at least 2 years in a supervisory or managerial role.
· Proficiency in vacuum pump servicing, PLC systems, and hands-on experience with sputtering or etching tools.
· At least 3 years of experience with PVD or other coating machines.
- Proficient in English and Japanese (JLPT N1) to liaise with internal and Japanese counterpart

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EA Personnel Name: Kajimkhaan Karalgash
EA Personnel Reg. no.: R22107165
EA License no.:  07C5771