_{19th August, 2025}

Location: NYC
Salary: 120-140k
Benefits: M/DV Bonus, commuter, food perks
 
Critically acclaimed Lebanese concept 
 
Qualifications:

• Strong knowledge of front and back of house operations, including food, beverages, staff supervision, inventory, and food safety.
• Understanding of cost and labor systems leading to restaurant profitability.
• Strong communication and leadership skills.
• Comfort working with budgets, payroll, revenue, and forecasting.
• Ability to lead large groups of people.
• Welcoming, upbeat, positive attitude.
• Focus on providing exceptional guest experiences and a positive working environment for the team.
• Ability to thrive in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant.
• Results-driven leader with experience in cost, inventory, and shift management.
• Passion for motivating, leading, and developing the team.
• Effective training skills for all aspects of restaurant operations.

Responsibilities

• Monitor and adapt processes for efficiency.
• Propose new menu items and cocktails based on trends and feedback. Collaborate with management to implement suggestions.
• Ensure food and beverage quality, control inventories, and oversee FOH staff.
• Optimize costs, suggest promotions, and train staff on upselling techniques.
• Enforce health and labor regulations.
• Ensure menus and lists are accurate in the POS system.
• Monitor daily restaurant performance and ensure timely submission of reports.
• Train and mentor staff on product knowledge and hospitality. Ensure new hires complete training checklists.
• Communicate issues to the Executive team and ensure operational tasks are completed.
• Assist dining room staff during service and address guest issues promptly.
• Create and manage staff schedules within labor budgets.
• Assess staff performance, address shortcomings, and recognize achievements.
• Work with managers to uphold service standards.
• Communicate terminations, disciplinary actions, and HR concerns.
• Attend necessary meetings scheduled by the Director of Operations or ownership.
• Respond to guest requests and complaints professionally, manage company emails.
• Enhance productivity and communication, maintain safety and security.
• Oversee P&L to maximize financial performance and profit

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