Position: QSR Manager Location: Lake Charles, LA Pay: $60-70K DOE
Casino in Lake Charles, LA seeks a QSR Manager!
Responsibilities:
Oversee all daily operations of the QSR outlet, ensuring adherence to outlet's brand standards, product quality, and consistent guest service within the fast-paced casino setting.
Manage, train, and develop a diverse team of baristas and shift supervisors, fostering a positive work environment and ensuring compliance with both the QSR and casino policies and procedures.
Monitor inventory levels, place orders, and manage financial performance, including labor costs and revenue, to meet budgetary goals specific to a casino's high-volume F&B operations.
Maintain a pristine and compliant store environment, adhering to all health, safety, and sanitation regulations, and proactively address any operational issues or guest concerns with urgency.
Collaborate effectively with casino F&B management and other departments to align the QSR's operations with overall resort goals, special events, and guest flow.
Qualifications:
Possess a minimum of 3-5 years of progressive management experience in a high-volume retail coffee or quick-service restaurant environment.
Demonstrate strong leadership capabilities, including the ability to motivate, coach, and develop a team in a demanding, customer-centric atmosphere.
Must be able to obtain and maintain all required gaming licenses and work cards specific to the casino's jurisdiction.