_{08th April, 2025}

Position: COP (Commercial Order Processing) Coordinator
 
Location: UAE - Abu Dhabi
 
Permanent role
 
Position Overview:
 
The COP Coordinator is responsible for order preparation, order closing, and after-sales services for all BS/BF designated departments. The incumbent will also ensure proper documentation for the entire process.
 
Key Responsibilities:

• Manage the COP processes in terms of quotations, order processing, schedules, and complaints.
• Ensure the accuracy of customer master data (creation/changes) and material master data (creation/changes).
• Perform order checks and approvals.
• Manage orders (creation/changes), order confirmations, down payments, and subcontracting processing.
• Forward information to process "Order coordination."
• Ensure order-related hours, travel costs, order status, etc.
• Prepare and invoice orders (including subcontractor costs, travel costs, etc.).
• Handle order/invoice adjustments (credit memos, cancellations, re-invoicing).
• Continuously control operative sales orders (focus: order life cycle and profitability).
• Track incoming orders/order changes, secure complete and timely invoicing, control order backlog and order profitability, etc.
• Register and clarify commercial complaints.
• Perform other ad-hoc tasks as required.

• University qualification/degree in Business Economics, Finance/Accounting, or a similar degree of qualification would be beneficial.
• 3+ years of work experience in the field of commercial order processing and positions with client responsibility.
• Experience in invoicing in SAP.
• Proficiency in WIP creation with and without accrual.
• Experience in entering POC hours in SAP.
• Manual accrual preparation and monitoring.
• SAP order opening and order tracking.
• Invoicing to all clients and closing the WIP.
• Monthly reports (WIP monitoring, invoice register, order backlogs, UAE consolidated report).
• Sales forecast.
• FBL5N – SAP SOA generation.
• Working experience in an international TIC industry environment is advantageous.
• Effectiveness in liaising with clients and internal colleagues.