_{14th August, 2025}

At Kongsberg Defence Australia (KDAu) we work on cutting-edge projects in collaboration with global teams and customers. We are currently seeking a skilled IT Support Officer to join our team.

Our Newcastle office is in it's exciting early days, and the IT Support Officer will play a key role in setting up systems, supporting the team and ensuring our technology is ready to grow with us.  

This is a fantastic opportunity for you to join an organisation that delivers meaningful impact across defence technology. 


About the Role
As an IT Support Officer, you will:

• Install, configure, maintain, and support IT infrastructure, including servers, networks, and end-user devices.
• Provide Level 1 and 2 technical support, including troubleshooting, updates, and user assistance.
• Support the integrity, security, and performance of KDAu ICT systems, including data backups, disaster recovery, and incident response.
• Assist in planning, developing, and maintaining IT infrastructure, business continuity plans, and process documentation.
• Provide input into future technology requirements and ICT infrastructure topology in collaboration with KDA IT.
• Support ICT procurement and vendor/service provider management.
• Manage ICT issues and incidents, ensuring timely resolution and post-incident analysis.
• Implement and maintain security measures, audits, and assessments in line with corporate security frameworks.

What You’ll Bring

• Tertiary qualification in Information Technology or related field. 
• Industry / vendor certifications such as CompTIA, Microsoft, VMWare and Cisco (desirable).
• Previous experience providing user administration support.
• Knowledge of business needs and related IT matters.
• Deep understanding of IT Infrastructure.
• Understanding of Australian Security requirements relating to ICT and Cyber security.

Why Join Us?

• Be part of a global defence leader delivering cutting-edge technology. 
• Play a role in  delivering mission-critical projects.

Mandatory Requirements

• Must be able to access information controlled under the US International Traffic of Arms Regulations (ITAR).
• Must be able to obtain and maintain an Australian security clearance.

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