27th September, 2021
General job duties. Types of procedures required.
• Greet clients upon arrival at the outpatient draw station or area. Greet patients appropriately according to the surroundings, situation, and time of day.
• Assist the RN and MD as requested in the collection of blood samples and during specialty procedures.
• Manage multiple patient types including but not limited to confused, combative, upset, psychiatric, traumatized, and nonresponsive individuals in varying situations including some that can be visually disturbing.
• Registers all patients for laboratory services as ordered by their physician and in compliance with Laboratory's policies and procedures.
• Research tests and diagnostic codes according to billing and insurance requirements, mainly pertaining to Medicare and other government funded insurance programs, according to Medicare Compliance Act; informs patients regarding expenses beyond insurance reimbursement, and allows the patient to make decisions as to whether or not to follow through with lab services based on current guidelines, before tests are drawn.
Equipment utilized in the unit/dept. (Is there computerized charting, medication systems, etc.)
- EPIC (EHR) and EPIC Beaker (LIS)
- 1 year phlebotomy experience
- High School diploma or GED
- Valid drivers license
• Must have excellent communication skills and ability to interact with a diverse population and professionally represent the company.
• Ability to effectively interact and communicate with all levels within company and external customers/clients/potential employees.
• Strong team working and collaborative skills.
• Ability to effectively reach consensus with a diverse population with differing needs.
• Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results.
• Ability to work under pressure in a fast-paced environment.
• Meet all competency requirements and training timelines. Completes an in-depth sign off sheet related to processes and procedures performed by the phlebotomist.
• Prioritize requests for procedures according to urgency of need and type of tests ordered. Navigate and prioritize specimen collections using the Lab Information System as well as critically thinking skills. Process and test samples using various instruments and processes following laboratory standards. Perform POC testing, including CLIA waived testing and QC.
• Navigate through multiple complex computer systems to find MD orders, update and verify patient information, research billing questions, place orders, and meet regulatory requirements for Medicare and other payers.
• Think critically, multitask, and maintain accuracy during periods of frequent interruptions in a fast-paced environment.
• Participate in the distribution of results, faxing, phoning, delivery, as designated or as requested by clients.
• Train and mentor effectively using constructive feedback after meeting competency and experience requirements.
• Supports the vision, mission and values of the organization in all respects.
• Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.
Floating to other units/departments:
- Madras and Prineville Lab
- Inpatient but might help with outpatient occasionally
PERSONAL PROTECTIVE EQUIPMENT
• Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
• Continually (75% or More): Standing, walking, keyboard operation, grasping/squeezing, use of clear and audible speaking voice and the ability to hear normal speech levels.
Frequently (50% - 75%): Sitting, lifting 1-10 lbs, carrying 1-10 lbs, pushing/pulling 1-10lbs and operation of motor vehicle*.
Occasionally (26% - 50%): Bending, stoop/kneel/crouch, climbing ladder/step-stool **varies by area, reaching overhead, and the ability to hear whispered speech levels. R
arely (10% - 25%): Climbing stairs, Operation of a Motor Vehicle Never (Not Included): Climbing ladder/step-stool **varies by area Exposure to Elemental Factors
Rarely (10% - 25%): Wet/slippery areas and chemical solutions.
Never (0%): Heat, cold, noise, dust, vibration and uneven surfaces. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP
Apply For Job