12th October, 2026
Air Import Clerk /Heathrow area, Colnbrook, | £35,000 to £39,000 depending on experience
Monday to Friday, 9am to 5.30pm, plus 4 hours on 1 Sunday in 3
Know your air imports and enjoy seeing a shipment through properly, from paperwork to delivery?
We're looking for an experienced Air Import Clerk to join the busy Heathrow operations team of an established international freight forwarding business.
This is an opportunity for someone who already understands the pace of air freight, takes pride in getting the detail right and knows that clear customer communication matters just as much as accurate documentation.
As Air Import Clerk, you'll take ownership of shipment activity, coordinate with customers and suppliers, and keep freight moving through each stage of the import process.
Your responsibilities will include:
- Processing air import shipments and completing the relevant freight and customs documentation.
- Maintaining accurate shipment and consolidation records.
- Working with HAWBs, MAWBs and relevant IATA documentation and procedures.
- Arranging collections and deliveries with haulage providers.
- Answering customer queries and providing clear updates on shipment progress.
- Preparing quotations and negotiating ad hoc supplier rates.
- Invoicing shipments and checking supplier invoices.
- Following handling and temperature-control requirements for pharmaceutical shipments where applicable.
What you'll bring To succeed as an Air Import Clerk, you'll need previous air import or freight forwarding experience, a sound understanding of customs procedures and confidence handling import documentation.
You'll be organised, accurate and comfortable managing several shipments at once. You'll also know how to handle a customer query professionally, spot a potential problem early and work with colleagues to find a solution.
Experience with consolidations, HAWBs, MAWBs and IATA shipment procedures is important. Dangerous goods training and knowledge of letters of credit would be useful additional strengths.
The working pattern The Air Import Clerk position works Monday to Friday, 9am to 5.30pm, with 4 hours of Sunday cover on a rota of 1 Sunday in 3.
If you're an Air Import Clerk who enjoys taking responsibility, supporting customers and keeping shipments moving, apply or contact Kerry at Vantage Recruitment for a confidential conversation.
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