_{08th December, 2025}

We are looking for an energetic, business-focussed, and quality-orientated Operations Manager to join a private homecare provider with a reputation for reliability, quality and delivering a person-centred service.

Working alongside the highly motivated management Team you will effectively manage all operations of the business, with a particular focus on growth, overseeing the day-to-day performance and managing people.

You will need to have had senior experience within the domiciliary care sector and be empathetic, a great communicator and be passionate about delivering a high-quality service through an efficient, motivated, and well-led team. You will be values-led, and confident networking with community partners and & stakeholders.

Culture and customer service will be something close to your heart as you will be instrumental in leading your people, delivering a person-centred service to clients, and leading the business to the highest levels of excellence.

This Operations Manager position is ideal for someone who has previously been a Registered Manager in the care sector and is looking for progression. You will have a strong business growth background be able to bring fresh ideas, inject innovative ways of working and really shape the business.

Duties included in this role are:

• Be an inspiring leader – driving business values, culture, and engagement.
• Work closely with all stakeholders to maintain the CQC ‘Good’ Rating
• Take the lead on the Business Development strategy using marketing, the local community, referral networks and building on new and existing relationships.
• Take full accountability for ensuring that the highest standards of business performance are continuously challenged and improved upon.
• Promote yourself as a highly credible ambassador for the business, leading by example.
• Support with the strategy for future growth and performance.
• Meet and exceed business standards, regulations, and legislation requirements.
• Agree objectives for meeting business performance targets and manage budgets.

Key Competencies:

• Proven track record in business development and business growth.
• Strong Leadership and mentoring skills with the ability to motivate those around you.
• Commercially focussed, have a strong eye for data and financial analysis.
• Be able to develop & implement new strategies to address changing demand & opportunities.
• Customer-focussed with a strong customer service mentality.
• Quality driven and able to work well to processes and procedures.
• Excellent communication and influencing skills.

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