17th January, 2025
Customer Service Representative – Edmonton, AB
Part time, 20 hours per week
With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience! We are committed to delivering vibrant communities that create long-term economic and social value and RV resorts in picturesque locations where vacationers can relax and recharge. As an operating platform of global real estate company, QuadReal Property Group, when you join Parkbridge you will be working with a dedicated team of passionate individuals across both organizations, united by deeply held values and a commitment to service excellence. Together, we lead our industry through progressive practices, an open-source approach to idea-sharing and a commitment, every day, to Being a Responsible Company.
We are looking for individuals with focus, ambition, and drive to help us achieve our mutual goals. We offer competitive compensation, a fun, exciting work environment, as well as opportunities for personal development and professional growth through mentoring and training. If you would like to be part of exceptional, global team with endless opportunities to learn, grow and make a difference in our communities, we encourage you to apply today!
Job Summary / Key Tasks:
- Promote a positive community atmosphere by welcoming tenants and visitors to the office
- Serve as point of contact for tenants phoning the main office; answer incoming calls, respond to voicemail and check community emails throughout the day.
- Follow up on tenant concerns
- Forwarding tenant inquiries including rent and utility payments to appropriate staff member
- Keep a record of office inventory, office supplies and kitchen items as required.
- Check mailbox and drop box throughout the day
- Distribute tenant communication as required
- Assist tenants in creating and following up on Work Orders (WO)
- Assist tenants to access and use ‘Parkbridge Connect’
- Distribute community-specific notices and monitor safety board.
- Document management (scan/upload/send items and notices as needed)
About Parkbridge Parkbridge is Canada’s leading developer and manager of close to 60 residential communities and over 30 recreational RV resort communities. Headquartered in Collingwood, Ontario, with properties in 70 municipalities across Canada, the Parkbridge team enriches the lives of its residents and guests by providing welcoming communities with quality amenities. It also offers an attainable path to homeownership through land lease opportunities. Parkbridge is wholly owned by QuadReal Property Group, a global real estate company headquartered in Vancouver, British Columbia, with assets under management of $85 billion. Visit Parkbridge.com for more information.
About QuadReal Property Group QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $85 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
QuadReal: Excellence lives here.
Application Information: Candidates from diverse groups are encouraged to apply. We are committed to fostering an inclusive, barrier free and accessible environment. If you have been contacted for an interview and require an accommodation to participate in the recruitment and selection process, please advise, and we will work with you to meet your needs.
Please note that applicants must be able to successfully pass a pre-employment criminal background check.
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