Manage key corporate clients, drive product adoption, and grow accounts by building strong relationships and delivering measurable value.
A2B Australia is part of the ComfortDelGro Australia (CDC) Group, the country’s leading taxi network and a major provider of mobility, technology, and payment solutions.
Through our iconic brands 13cabs, Silver Service, Swan Taxis and Cabcharge we deliver end‑to‑end transport experiences, from booking and dispatch through to safe, reliable travel and seamless payment. Our services support corporate, community and disability customers nationwide.
Our network is Australia’s largest, with 7,000+ vehicles and 11,500 drivers, supported by contact centres, technology hubs and in‑field support teams. We power drivers, operators and passengers with dispatch, navigation, in‑car tech, apps and payment solutions across Australia and globally.
The A2B Way
We care about our customers, our business and each other. We work as one connected team, value accountability and collaboration, and encourage innovation to shape the future of mobility. We invest in wellbeing, safety, learning and development, recognise high performance, and celebrate diversity and inclusion.
The Role
We’re looking for a Client Success Specialist to take ownership of a portfolio of corporate clients nurturing relationships, driving product adoption, and identifying opportunities to grow and improve client outcomes.
You’ll inherit a mix of well-established partnerships and untapped opportunities, giving you the best of both worlds: relationship management and growth.
You’ll be the trusted point of contact, working closely with our Manager of Client Success and partnering with Sales, Marketing, and Product to deliver meaningful results.
What You’ll Be Doing