_{31st March, 2026}

Senior Mental Health Crisis Worker

Role Type: Temporary approx. 2 months
Location: North Somerset (Wells & Frome)
Hours: Part-time (Sun to Thur evenings 17:30 - 23:00)
Salary: £16.09 – £17.24 per hour (inclusive of holiday pay – depending on experience)
  
About the Role:

• We are looking for an experienced, compassionate and motivated individual to join us as a Senior Crisis Safe Space Worker.
• This role will be central to delivering a safe, welcoming and supportive environment for people experiencing acute emotional distress, as well as those seeking to prevent a mental health crisis. You will play a key leadership role within the service, supporting both staff and volunteers while working directly with individuals to help them stabilise, build resilience and develop strategies for ongoing wellbeing.
• The service operates on a ‘no wrong door’ approach, ensuring that everyone can access the right support at the right time.

Key Responsibilities:

• Provide leadership, guidance and supervision to frontline staff and volunteers
• Deliver compassionate, person-centred support to individuals in emotional distress
• Carry out assessments, safety planning and co-produced support plans
• Use psychologically informed approaches such as motivational interviewing and solution-focused techniques
• Coordinate care and work collaboratively with partner agencies and community services
• Promote recovery, independence and wellbeing through tailored support
• Ensure safeguarding, risk management and health & safety practices are upheld
• Contribute to the ongoing development and improvement of the service

About You:

You will be an empathetic and resilient professional with a strong background in mental health support and experience of working with people with complex needs.

Essential:

• At least 2 years’ experience supporting individuals with mental health needs
• Experience of supervising staff, students or volunteers
• Strong understanding of recovery-focused and trauma-informed approaches
• Ability to assess risk and develop effective support plans
• Excellent communication and partnership working skills
• IT literacy (including Microsoft Office and case recording systems)

Desirable:

• Relevant professional qualification (e.g. mental health, social care, nursing)
• Knowledge of housing, social care or welfare systems
• Lived experience of mental health challenges or services

Our Values
We are committed to:

• Inspiring hope and promoting recovery
• Working collaboratively with individuals, carers and partners
• Building trust through honesty and integrity
• Valuing diversity and challenging stigma
• Supporting continuous learning and development

Why Join Us?

This is a unique opportunity to be part of an innovative and evolving service that is transforming community mental health support. You’ll work alongside a passionate, skilled team and have the chance to shape a service that truly makes a difference.

Inclusion

We actively encourage applications from people with lived experience of mental health challenges and from diverse backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
For more info, please contact Nathan Jackson on 0117 923 9100 or apply now.
  

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