_{19th November, 2025}

Job:                      Administration Officer  
Location:              Monmouthshire
Duration:             Temporary Contract till 11th March 2026  
Hours:                  18.5 per week (Mon-Wed morning) – hybrid working
Rate:                    £23,750-£25,000 / hourly rate options  
  
BRC are working closely with a well-established housing association who are looking for an Administration Officer to support their Homesearch and Sustainable Tenancies teams.

Duties:

• You will perform various clerical and administration tasks for the Homesearch Team within the wider Housing Team
• Maintain accurate and up to date computerised and manual records
• Provide advice and assistance to applicants and tenants over the phone and digitally
• Serve as the main point of contact for telephone enquiries, liaising with colleagues and other departments ensuring a consistent and accurate response time

Requirements:

• Competent using Microsoft Office packages and able to pick up new systems quickly
• Minimum 2 years’ experience in an office-based administration role
• Able to organise and plan your own workload
• Experience of providing good customer service
• Ability to work well under pressure, resilient, and solve problems
• Have minimum grade C in English and Maths at GCSE level or equivalent
• Be available within 1 week
• Be able to commute to the office for at least 1 day a week

  
How to apply
  
If this sounds like the right role for you please submit your CV explaining why you’re interested in this role and how your skills match what we’re looking for.
  
If you have any questions please call Emma Keir on 02920 231000

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