First point of contact via telephone, email and web chat for customers of a Housing Association
We are currently recruiting for 5 Customer Contact Advisors for one of our Social Housing Clients based in Bracknell
3 month contract
37 hours per week
£14.70 per hour plus holiday pay
Bracknell - in office full-time
We are seeking candidates with a strong customer services to work in a fast paced environment in a contact centre in Eastleigh, for a well respected Housing Association.
You will need to be resilient and can keep a cool head under pressure, turning tricky situations into positive ones. We are looking for true customer champions, going the extra mile each and every time with strong IT and computer skills who can get up to speed on a variety of computer systems in no time
You will be providing a front-line service for any enquiries from customers, handling all types of contact including telephone, face to face and digital, and taking responsibility for resolving the enquiry by understanding the customers concerns and offering all suitable options to resolve the enquiry: