Providing debt and money advice to customers, explaining the solutions available through income maximisation
Money Advice Caseworker
Permanent, full-time (37 hours per week)
£27,235 - £29,833 per annum
Hybrid working from Plymouth, with visits to customers in the South Devon and Exeter areas, so you will need to be able to travel to the area at short notice
We are recruiting for someone with experience of providing money advice to individuals at risk of homelessness. You should have a strong working knowledge of debt solutions and the welfare benefits system.
You will be providing support to clients including preparation of accurate financial statements, offering budgeting advice, progression of debt options, advising on court proceedings for debt recovery and repossessions, and income maximisation to ensure take up of benefits and options such as backdating, overpayment and sanction challenges, appeals and representation if required.
you should have strong communication skills, the ability to work independently and empower others, and the capacity to simplify complex information for clients.
This role will suit someone from a background in Citizens Advice, Tenancy Sustainment or Financial Inclusion background
For further information about this role, please contact Specialist Social Housing Recruiter, Mark Grove, on 0117 923 9100 or apply via this site.