To improve the lives of people using our services by providing direct support services to individual or groups of individuals
Homelessness Support Worker - Swadlincote or Long Eaton
Location: Long Eaton or Swadlincote
Salary: £28,088.36 - £29,478.32 per annum
Hours: 3 week rolling rota. Shifts are 9:45am to 12:00am, a sleep, then 7:30am until 10:45am
Contract: Permanent
JOB PURPOSE:
To improve the lives of people using our services by providing direct support services to individual or groups of individuals. This includes being a point of contact with referring agents and partnership agencies to ensure effective liaison arrangements with respect to individual support are continued and enhanced.
KEY RESPONSIBILITIES
DELIVERING SERVICE
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Work with people offering supported opportunities for them to improve their quality of life, develop their skills and make decisions about their future.
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Act as individual ‘Keyworker’ to a group of people we support, taking lead responsibility within the organisation (and acting as lead contact with other services) for the co-ordination and delivery of their support.
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To manage the day-to-day tasks within the hostel and ensure the safety of support of the residents.
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Manage properties when residents leave to ensure they are prepared for the next person to move into. This may include cleaning, ordering stock, and coordinating the move of furniture and belongings.
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There is an expectation that all support works are flexible to the needs of the service and will provide cover , sometimes at short notice that may involve working nights, weekends and bank holidays .
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Work within policies and style of operation - this will include tasks and day to day decision making relating to:
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Providing general practical and emotional support to people in order to promote their independence and recovery
Responding appropriately to challenging behaviour to promote the well-being of people we support and staff
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Providing an effective and responsive supportive service
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Liaise with referral teams/agencies regarding vacancies and referrals.
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Participate in the staff team’s provision of individual support and needs assessment, including risk assessment, advice, emotional support and practical assistance.
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Participate in assessing and reviewing future housing and support needs, and in identifying and co-ordinating internal and external services and referrals in response to these.
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Keep appropriate records of interventions with people and inform other staff of relevant issues.
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Facilitate regular consultation and action to enable people to make decisions concerning their resettlement options with a view to independent living.
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Assist in arranging appointments with the relevant professionals e.g. Social Workers, Probation Officers, Medical Staff.
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Provide advice and assistance to people on personal budgeting, debt management and claims for welfare benefits
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Encourage the people we work alongside to be involved in the development and operation of the service, facilitating appropriate consultation and participation.
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Provide a non-specialist support service with regards to prompting people (where appropriate), to take prescribed medication on a day to day basis.
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If required, participate in on-call to ensure adequate cover is maintained for service delivery, where appropriate.
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Share responsibility for the effective use of information systems and procedures regarding people and other records, e.g. finance and staff communications.
For more information on this role please contact Nathan Jackson on 0117 923 9100 or apply with an up-to-date CV