Our client in Canberra is seeking an experienced System Administrator to support the administration, maintenance and continual improvement of enterprise ICT infrastructure across cloud and on-premises environments. The successful candidate will work closely with infrastructure, cyber security, project delivery and business teams to deliver secure, reliable and highly available ICT services supporting critical business operations.
Services
- Provide technical administration and support for enterprise ICT infrastructure.
- Work collaboratively with ICT teams to design, implement and optimise infrastructure solutions.
- Provide technical advice and support to project teams and business stakeholders.
- Identify and resolve operational and technical issues while maintaining high system availability.
- Maintain documentation, standards and operational procedures.
- Ensure compliance with organisational ICT governance, security and operational policies.
Infrastructure Administration
- Administer Windows Server environments.
- Manage Microsoft Azure infrastructure including Virtual Machines, Virtual Networks, Storage Accounts and Resource Groups.
- Install, configure and maintain servers, virtual machines and enterprise applications.
- Perform maintenance, upgrades, patching and optimisation.
- Support Hyper-V and VMware virtualisation.
Microsoft 365 & Dynamics 365 Administration
- Administer Exchange Online, SharePoint Online, Teams, OneDrive and Microsoft Entra ID.
- Administer Microsoft Dynamics 365 including user management, security roles, environments and integrations.
- Manage licensing, Conditional Access, MFA, SSO, Microsoft Intune and Microsoft Defender.
- Monitor Microsoft 365 and Dynamics 365 service health.
Azure Administration
- Deploy and manage Azure resources.
- Configure Azure networking, VPNs, firewalls and backup solutions.
- Monitor Azure utilisation, availability and cost optimisation.
- Support Infrastructure as Code using ARM, Bicep or Terraform.
Systems Support
- Provide Level 2 and Level 3 technical support.
- Investigate incidents, perform root cause analysis and implement permanent resolutions.
- Participate in after-hours support where required.
Security Administration
- Administer Microsoft Defender and endpoint protection.
- Apply security patches and vulnerability remediation.
- Support Essential Eight, ISM, PSPF and ISO 27001 compliance.
Backup & Disaster Recovery
- Administer backup and recovery solutions.
- Perform restore testing and support disaster recovery planning.
Identity & Access Management
- Administer Active Directory and Microsoft Entra ID.
- Manage RBAC, privileged access and identity governance.
Network Administration
- Support LAN, WAN, VPN, DNS, DHCP, TCP/IP and firewall administration.
Documentation & Governance
- Maintain SOPs, architecture diagrams, asset registers and configuration records.
- Support audits, risk management and continual improvement.
Selection Criteria - Essential
- Experience administering Microsoft Azure, Microsoft 365 and Microsoft Dynamics 365.
- Experience with Windows Server, Active Directory, Entra ID, Intune and Defender.
- Experience with Hyper-V, VMware, networking and enterprise infrastructure.
- PowerShell scripting and automation experience.
- Strong troubleshooting, documentation and communication skills.
- Experience working within ITIL environments.
Selection Criteria - Desirable
- Australian Government ICT experience.
- Protected or higher security environment experience.
- Knowledge of Essential Eight, ISM and PSPF.
- Microsoft Azure, Microsoft 365, Dynamics 365 and ITIL certifications.
Eligibility
- Australian Citizenship.
- Ability to obtain and maintain a Baseline Security Clearance.
- Ability to work onsite in Canberra ACT.
Technical Skills
- Microsoft Azure
- Microsoft 365
- Microsoft Dynamics 365
- Windows Server 2019/2022
- Exchange Online
- SharePoint Online
- Microsoft Teams
- OneDrive
- Microsoft Entra ID
- Active Directory
- Microsoft Intune
- Microsoft Defender
- PowerShell
- Azure DevOps
- Hyper-V
- VMware
- DNS
- DHCP
- TCP/IP
- VPN
- Firewalls
- Azure Backup
- Disaster Recovery
- Infrastructure as Code
- Endpoint Management
- ITIL Service Management
Length of Contract: Full-time Permanent Position
The role closes at 2pm Monday 03rd August 2026
Australian Citizenship is not Mandatory for this role.