_{11th September, 2026}

Position: Administrative Assistant
Client / Employer:AR Solution Limited
Contract period: 17 September 2026 - 16 March 2027, subject to adjustment
Working Location: Hung Hom
Salary: HK$ 28,845.00 per month
Working hours: 44 hrs per week, Monday to Friday, 09:00-18:00, including 1-hour meal break
Vacancy: 3
The Role
We are seeking a highly organised and experienced Administrative Assistant to support a key public health initiative. This is a contract position offering a valuable opportunity to contribute. The ideal candidate will possess strong supervisory skills, excellent stakeholder communication abilities, and a proactive approach to problem-solving.
Key Responsibilities:

• Team Leadership & Supervision: Supervise and guide a team of staff members by monitoring work progress and quality-checking their outputs.
• Programme Coordination: Handle the enrolment of schools, including scrutinising documents and liaising with stakeholders. Oversee the batch-upload procedure on the eHealth system, resolving any technical issues.
• Communication & Incident Management: Manage the enquiry hotline and email, preparing professional replies. Assist in handling incident and complaint cases, which involves investigation and report preparation.
• Documentation & Logistics: Assist in updating related documents and materials. Coordinate the delivery of materials to schools, liaising with doctors, schools, and contractors.
• Data Management & Administration: Support the commendation scheme by compiling vaccination statistics. Handle general office administration, including filing, record keeping, and management of e-Accounts.
• Perform any other duties as assigned by senior officers, including potential outdoor duties.

Job Duties:

1. supervise and guide a team of staff members by monitoring the work progress and quality-checking their outputs;
2. handle the enrolment of schools, including but not limited to scrutinising enrolment documents submitted by schools, liaise and clarify with them when necessary;
3. oversee the batch-upload procedure on eHealth, including but not limited to verifying the documents uploaded, cross-checking and resolving upload failure warning indicated by eHealth and clarify with schools;
4. manage and when necessary answer enquiry hotline and email, and prepare reply to enquirers;
5. assist in the handling of incident cases, including but not limited to making calls to schools and parents. for investigation and preparing the incident reports
6. assist in the handling of complaint cases, including but not limited to gathering information from complainants and/ or other relevant parties, preparing reply to complainants;
7. assist in the updating related documents and materials, including but not limited to schools guide and doctors guide;
8. assist in the preparation of delivery of materials to schools, including but not limited to liaising with doctors, schools, outsourced contractor and relevant Government Department;
9. assist in the commendation scheme, including but not limited to the compiling school vaccination statistics and the preparation of commendation list;
10. handle office administration matters, including but not limited to filing and record keeping and the application and removal of all eAccounts, such as eHealth;
11. perform any other duties as assigned by senior officers, including but not limited to performing outdoor duties.

Requirements:

• Have a bachelor degree from a Hong Kong university, or equivalent;
• Have 4 year's full-time working experience in relation to events organisation / public relations / programme promotion, including at least 1 year's working experience at supervisory level;
• Have solid experience in supervising junior staff will be an advantage; and have solid experience in serving senior officers in organisations or enterprise or providing research and statistical support to public health programme will be an advantage.

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