Government outsourced position
Position:                         Project Officer
Contract period:     9 months starting from Sep 2025
 Working Location:  Kowloon Bay
Working hours:      Mon - Fri 09:00 - 18:00 
  
 Job Duties:
  
 (i) Supervision of Customer Service Operation: Lead a team of Environmental Protection Inspectors to manage public enquiries for the GREEN$ Electronic Participation Incentive Scheme and other IT platforms. Coordinate responses and oversee follow-up actions such as GREEN$ account adjustments, point transfers, card transfer to mobile app and collaboration programmes like with Carbon Wallet and MoneyBack.
  
 (ii) Management of Recycling Map Data: Oversee the maintenance and updating of a database containing over 8,000 recyclable collection points, including Recycling Stations, Recycling Stores, Recycling Spots and other facilities under various waste
 recycling programme. Ensure accurate and timely integration of Refuse Collection Point information into the GREEN$ App and Waste Reduction Website to enhance user accessibility.
  
 (iii) Coordination of Promotional and Educational Efforts: Coordinate the increasing promotional activities of WRRG's information to be promulgated through GREEN$ App, Waste Reduction website and other promotional campaign. Manage public relationship on certain upcoming major initiatives to increase public engagement, e.g. phasing out of physical cards and forfeiting expired GREEN$ points.
  
 (iv) Contract Management of GREEN$ e-PIS system and GREEN$ Mobile Application: Manage and monitor the vendors for contract execution on GREEN$ e-PIS system and GREEN$ Mobile Application to ensure the compliance with contract requirements. Coordinate vendors for system refinements or upgrades for special environmental events. Contract preparation and management for new system or mobile application enhancements. Collect and analyze the data from GREEN$ e-PIS system and GREEN$ Mobile Application.
  
 Requirements: