Launch your IT career providing Level 1 Helpdesk Support for POS, BOS, payment terminals and ATMs
ECL Group is a market-leading provider of critical technology solutions to clients throughout New Zealand and Australia. We install and maintain critical infrastructure, equipment and systems including POS systems, unmanned payment terminals, back-office systems and ATM's.
Currently, we have several vacancies across a 24 hour a day, 7 day a week roster.
In this role, you will be the first line of software support for our large base of customers. Our Helpdesk meets the support needs of our customers via remote access to on-site connectivity to provide prompt resolution of issues. We support a variety of technology including point of sale systems & payment terminals, printers, networks.
We are a 35+ seat team, who work closely together to ensure the best service for our customers.
The ideal candidate will have the following skills and experience: