23rd April, 2025
The opportunity:
Get ready for an exciting season at Lake Mountain as a Visitor Services Attendant in our food and beverage bistro!
We are looking for versatile staff who know how to provide exceptional service, can brew a good coffee, take food orders and complete general food prep and service. Whilst you will be mostly working in the Bistro, as a member of the Visitor Services Team you could also be rostered to work in other Visitor Services areas if required.
Lake Mountain Alpine Resort is a family-orientated snow play park. It has the distinction of being the closest alpine snow resort to Melbourne, just a short 2 hours drive from the city centre.
Don’t miss this opportunity, apply today!
Key responsibilities include:
- Preparation, serving, presentation, and delivery of food and refreshments in accordance with the Food Safety Program (FSP)
- Make and serve beverages, in a timely fashion including but not limited to tea and coffee, juices and soft drinks
- Provide high-quality customer service when taking food and beverage orders from guests via the POS system, processing EFTPOS transactions efficiently
- Serve customers at the bistro bain-maries, with the ready-made hot and cold food options
- Clearly convey orders and communicate with the kitchen staff and other team members
Skills, experience and qualifications: - Food handling certificate
- Prior experience in a front-of-house customer service role or food and beverage role
- Prior experience in customer service, tourism or visitor information - desirable
- Exceptional communication skills
- Reliable, hardworking and a team player
Need more details? For more information including a copy of the Position Description please contact careers@alpineresorts.vic.gov.au
Where: Lake Mountain, Marysville Victoria
How to apply: Click on "Apply" and upload your resume and cover letter, detailing your suitability and how your meet the key responsibilities and experience required.
Applications will be reviewed daily so do not delay submitting your application. Shortlisted candidates will be contacted.
Applications close: 23 May 2025
The successful candidate will be required to: - Have full Australian working rights.
- Hold a current Australian driver’s licence
- Satisfactorily pass a police check and random drug & alcohol tests
- Hold or be willing to obtain a Victorian Employee Working With Children Check
- Available to work weekends and school holidays
- Available from June to 30 September 2025 (or the declared snow season)
Who will you be working for? Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria’s six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides a unique experience of Victoria’s beautiful and remote alpine landscapes. Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs.
For more information, visit the websites:
www.alpineresorts.vic.gov.au
Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace.
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