26th March, 2026
Ready to be the person behind the fun? This is a hands-on, fast-paced dual role where you'll manage bookings end-to-end and help lead the team to deliver seamless, memorable experiences at New Zealand's largest indoor entertainment centre.
Our client Motion Entertainment is the ultimate destination for fun and the largest all weather indoor entertainment centre in New Zealand. With a focus on entertaining the whole family, Motion offers a wide variety of activities, top-notch conference facilities, and delectable food and coffee options. Open seven days a week, Motion provide an exciting space for families, friends and businesses to enjoy unforgettable experiences together.
We're seeking a personable and reliable Group Bookings Coordinator / Team Leader who will take ownership of group bookings from initial enquiry through to delivery and follow-up, while also supporting day-to-day operations on shift. You'll ensure every detail is planned, communicated, and executed smoothly, contributing to well-run operations and enjoyable experiences for all group customers.
Main responsibilities of the role include:
Group Booking & Event Coordination
- Manage end-to-end group and birthday party bookings (enquiries, quotes, confirmations, payments)
- Coordinate and deliver seamless events from arrival to departure
- Prepare and maintain accurate booking schedules and records
- Ensure all event spaces are set up, clean, and ready to go
- Liaise with internal teams to align staffing, food, and timing
Team Leader
- Oversee shift operations to ensure smooth and efficient delivery
- Direct team members and coordinate workflow
- Monitor performance and provide support as required
- Maintain high standards of cleanliness, safety, and compliance
- Resolve operational issues promptly and effectively
Additional
For the initial 6-month's of this contract, you will also:
- Assist with onboarding and basic training of new staff
- Support ongoing staff development where required
- Help document training progress and report to management
Note: This training component is a temporary responsibility only and not a long-term requirement of the role. What are we looking for?
- A minimum of 6 months' administration and/or customer service experience in hospitality, FMCG, tourism or retail
- Experience in events, hospitality or bookings would be advantageous
- Experience working in a fast-paced, dynamic environment
- Basic cash handling and point-of-sale system operation
- Health and safety and first aid knowledge, preferably with a Level 1 or 2 First Aid certificate
- Duty Manager's certificate for Liquor
- A customer centric focus
- A friendly, positive, approachable demeanour, whilst able to maintain confidentiality
To succeed in this role, you must have exceptional people skills, discretion and the ability to handle a wide range of responsibilities in a fast-paced entertainment environment. Why Motion?
Motion Entertainment is committed to providing a unique and rewarding experience for both customers and employees.
They offer a positive and supportive working environment, in arguably the most fun place to be where customers are happy. Their team strives on delivering excellence, are innovative and encourage personal and professional growth.
RECRUITMENT INFORMATION
If this role is of interest to you, please apply online. Please do not contact our client directly, all applications will be received via our online application portal only.
All applicants must have a valid work visa (no work restrictions) to apply and be currently located in New Zealand.
For further information, including a detailed job description, please email jobs@peoplehq.nz or phone 07 393 2424.
Applications will be reviewed as received.
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