_{06th October, 2026}

THE OPPORTUNITY

We’re looking for an experienced Talent Acquisition Specialist to join our People & Culture team on a 6-month fixed-term basis.

Reporting to the General Manager, People & Culture, you will be responsible for delivering end-to-end recruitment across our travel retail business. You will partner closely with leaders to attract, identify and recruit a diverse range of talent across our stores and Support Office.

You will recruit across a broad portfolio of roles, including beauty, sales, luxury goods, liquor, watches, and perfume and cosmetics.

This is a hands-on role suited to someone who understands retail, thrives in a fast-paced environment and enjoys managing multiple vacancies, priorities and stakeholders. You’ll play a critical role in ensuring we have the right people in the right roles at the right time, while delivering a high-quality candidate experience and maintaining a consistent, compliant and efficient recruitment process.
  
You’ll be a trusted recruitment partner to our teams, bringing a strong focus on candidate quality, speed to hire and building talent pipelines that support the ongoing needs of our retail workforce.


YOUR DUTIES WILL INCLUDE
  

• Manage end-to-end recruitment across our stores and Support Office, from role briefing and sourcing through to selection, reference checks, onboarding and offers.
• Partner with Store and Support Office leaders to understand workforce needs, develop effective sourcing strategies and deliver timely recruitment outcomes.
• Source, screen and shortlist candidates, coordinate interviews and keep recruitment processes moving efficiently in a fast-paced retail environment.
• Deliver a positive and consistent candidate experience, ensuring clear communication and timely updates throughout the recruitment process.
• Ensure recruitment practices are compliant with company policies, relevant legislation and pre-employment requirements, while supporting inclusive and equitable hiring practices.
• Maintain accurate recruitment data and reporting, providing regular weekly and monthly insights on recruitment activity, progress and workforce requirements.
• Support Talent Acquisition and P&C initiatives, acting as a cultural ambassador and trusted partner to leaders, including onboarding support as required.
• Provide business partnering support to the broader P&C Team, actioning internal people queries and supporting employee lifecycle processes.

ABOUT YOU

• Proven experience in high-volume internal or agency recruitment, ideally within a retail, customer-centric, and multi-site environment.
• Talent Acquisition experience in a fast-paced environment, with beauty, luxury retail, travel retail or FMCG experience highly regarded.
• Strong stakeholder and relationship management skills, with the confidence to build effective partnerships and influence leaders at all levels.
• Excellent communication, organisation and prioritisation skills, with a high level of attention to detail and the ability to manage multiple vacancies and competing priorities.
• Proficient in recruitment technology and sourcing tools, including job boards and Applicant Tracking Systems (ATS). 
• Knowledge of contemporary HR best practice with the ability to effectively multitask.

ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!
Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.
Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.
  
 
WHY JOIN LOTTE DUTY FREE

• Salary Package
• Team discounts off duty free purchases
• Lotte employee induction
• Recognition of service awards ($ Gift Cards)
• Long-term career & professional development opportunities
• Employee assistance program
• Diverse & inclusive work environment with a supportive culture
• Melbourne CBD Location with Hybrid model – 4 days Office/ 1-day WFH

  
This is a rare opportunity to join a global retailer and make a genuine contribution to the Lotte success story. 

Only shortlisted candidates will be contacted.

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