_{02nd April, 2026}

THE OPPORTUNITY
  
Based at Melbourne Airport, we are seeking a driven and enthusiastic Sales Manager to join our team, supporting the Store Manager in the effective and efficient running of daily operations.

You will drive sales and GP (gross profit) through effective management of the sales team and overall business operations.

This role is ideal for someone who enjoys connecting with customers and thrives in a diverse, fast-paced, sales-driven environment.

  
KEY RESPONSIBILITIES:

• Inspiring your team to maximise sales opportunities to achieve KPI’s 
• Ability to develop new sales strategies
• Stay informed about competitors and contribute to growth strategies.
• Ensuring the ongoing and development at all team members to ensure a high-quality customer experience.
• Engaging with customers on the sales floor

  
ABOUT YOU

• Exceptional customer service skills
• Previous Retail/Sales experience in beauty, fragrance, or cosmetics required
• Motivate staff to increase sales
• Strong interpersonal skills, including verbal and written communication
• The ability to speak a second language will be highly regarded
• Have a current Responsible Service of Alcohol (RSA) certificate

  
WHY JOIN LOTTE DUTY FREE

• Access to sales management incentive program
• Team Discount Program
• Airport Retail Stores Discount (10% -20%)
• Free Car Parking
• Uniform & ASIC Pass Provided
• Sales & Product Training Program
• Employee Assistance Program and Health initiatives
• Private Health Insurance Discount
• Long-term Career & Professional Development Opportunities
• Recognition of Service Awards ($ Gift Cards)
• Safe, Diverse & Inclusive Work Environment with a Supportive Culture

ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!
Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.
Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.


DETAILS OF THE ROLE
 

• Location: Melbourne Airport
• Full time position - 76 hours per fortnight
• 2 weeks rotating roster and availability to work a flexible schedule, including weekends and public holidays
  
  

HOW TO APPLY

If you’re a passionate Sales Manager who values teamwork, customer connection, and a fast-paced luxury environment, we’d love to hear from you.

Click Apply Now to submit your resume and cover letter. Applicants must be at least 18 years old, hold full Australian working rights. It is recommended to have your own form of reliable transport due to the early/late hours of work.

Please note that all Lotte Duty Free employees are required to have Customs and Police Clearance process.

Only candidates that are successful for short listing will be contacted.

Apply For Job