_{27th November, 2024}

Job Summary
The Underwriting Team Leader will lead a team of underwriters, ensuring that all applications are assessed in accordance with the company’s risk appetite and underwriting policies. The individual will monitor team performance, provide training and coaching, and work to improve underwriting efficiency while maintaining high-quality standards.
 
Key Responsibilities:
 
Leadership & Team Management:

• Lead and supervise a team of underwriters, ensuring they meet performance standards and business objectives.
• Set clear goals and objectives for the team, tracking progress through performance reviews and regular feedback.
• Motivate and develop underwriters by providing ongoing coaching, mentoring, and professional development opportunities.
• Implement a positive and collaborative working environment within the team.

• Oversee the underwriting process, ensuring timely and accurate assessment of risk, policy renewals, and new business.
• Review and approve complex or high-value cases, providing expert advice on underwriting decisions.
• Ensure underwriting guidelines, internal policies, and external regulations are strictly followed.
• Maintain the balance between risk exposure and profitability by applying sound judgment.

• Liaise with senior management to provide updates on underwriting performance and team objectives.
• Participate in strategic initiatives to enhance underwriting processes, policies, and technology platforms.

• Ensure that the team complies with all internal policies, as well as industry and regulatory standards.
• Stay updated on regulatory changes and adapt team processes as needed.
• Handle complaints and disputes professionally and in line with company procedures.

• Actively contribute to the development and improvement of underwriting strategies.
• Participate in process improvement initiatives to enhance efficiency and customer experience.

• Experience: Minimum of 5 years of underwriting experience, with at least 2 years in a supervisory or leadership role. Experience in managing teams within the insurance or financial services sector is highly preferred.
• Certifications: Minimum Dip CII qualified or working towards within an agreed timeframe
• Communication: Strong verbal and written communication skills, with the ability to explain complex underwriting decisions clearly.
• Leadership: Proven ability to manage, develop, and motivate a team.
• Analytical: Excellent analytical and problem-solving skills, with attention to detail.
• Organisational: Strong organisational and time management skills, with the ability to handle multiple priorities.
• Customer Service: Ability to build strong relationships with internal and external stakeholders.