_{08th September, 2025}

Service Leader (Complex Behaviours) – Coffs Harbour, NSW Lead with purpose. Grow with impact.

At United Disability Care (UDC), we believe leadership is about more than managing a team – it’s about creating an environment where people feel valued, supported, and empowered. As a Service Leader, you’ll be at the heart of shaping high-quality, person-centred support for our clients, while inspiring your team to do their best work every day. This isn’t just another Service Leader role. It is your chance to really make a difference for your team, our clients, and the local community.
  
Why you’ll love working with UDC:

• Competitive pay aligned with the SCHADS Award Level 4.1
• Salary packaging benefits – up to $15,900 tax-free plus a meal & entertainment card
• Staff perks – discounts at Woolworths, Myer, Priceline, and more through our rewards app
• Career pathways – ongoing training, development, and succession planning
• Wellbeing support – free and confidential Employee Assistance Program (EAP)
• Celebrating you – birthday recognition, staff appreciation, and team incentives

  
A day in the life of a Service Leader:
As a Service Leader with UDC, you will mentor and support your core care team, while stepping in to provide direct care and mentorship where needed. You’ll support and contribute to the management of rosters to keep the service running smoothly and work closely with the people we support and their families to design individualised care plans that help them to achieve their goals. Ensure compliance and safety is of the highest standard and work towards ensuring high quality care, through active supports.
  
What you’ll bring:

• Diploma (or higher) in Disability, Individual Support, or other related qualification
• 3-4 years’ experience, in leading or mentoring a team (Team Leader/Site Leader background highly regarded)
• Background in disability or aged care, including personal care and community access
• Knowledge of NDIS standards, compliance, and person-centred approaches
• Strong communication, problem-solving, and organisational skills
• Current NDIS Worker Screening Check, First Aid, CPR, and a valid Driver’s Licence

Why join UDC?
We’re a Certified Great Place to Work, and we’re proud of our inclusive and supportive culture. At UDC, you’ll be encouraged to grow, celebrated for your impact, and empowered to lead with purpose.
  
Got questions? Contact Dennis on 1300 454 850 or dennis@uniteddisability.com.au

Apply now and be part of something meaningful at United Disability Care. Together, we help people live their best lives.

United Disability Care is an equal opportunity employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and people with disability.

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