_{22nd January, 2026}

Regional Security Manager 

Trident Services Australia is seeking an experienced, highly motivated and effective Regional Security Manager to lead our retail site supervisors and security teams across multiple premier retail properties in the Brisbane region.

This is a dynamic leadership opportunity responsible for overseeing the operational and administrative performance of our dedicated site personnel. The successful candidate will play a key role in ensuring best-practice service delivery in safety, security, and customer service across all client sites. This role also serves as the primary point of contact for client engagement and contract compliance.

Key Responsibilities

• Report to the Head of Security – Retail and Commercial on all security and safety matters.
• Lead and support Security Site Supervisors and teams across multiple sites.
• Ensure compliance with contracts, emergency protocols, and client policies.
• Develop and implement strategies for continuous improvement.
• Manage rosters, time and attendance systems, and budgets for efficient service delivery.
• Conduct audits, training, and mentoring—including onboarding and inductions.
• Oversee staff performance, corrective actions, and development plans.
• Coordinate training programs to maintain high standards and compliance.
• Prepare and submit reports for Trident and clients.
• Build strong relationships with centre management, emergency services, and stakeholders.
• Ensure compliance with legislation, regulations, and company policies.
• Contribute to governance, strategy, and innovation initiatives.
• Identify and implement improvements to security and safety procedures.

What You Bring

• Minimum 3 years' experience in a supervisory, managerial, or large team leadership role within the security industry.
• Strong leadership, strategic thinking and planning capabilities.
• High-level interpersonal, communication, and stakeholder engagement skills.
• Proven ability to meet and exceed operational goals and service delivery KPIs.
• Sound knowledge of security practices, emergency procedures and relevant legislation.
• Competence in security-related technology and systems.
• A proactive, solutions-oriented mindset and excellent decision-making skills.

Minimum Requirements

• Current QLD Class 2 Security Licence with the following functions:
• Security Officer (Unarmed)
• Crowd Controller
• Monitoring
• Valid Senior First Aid & CPR Certificate (issued by a Registered Training Organisation)
• Open Class C Driver Licence
• Unrestricted working rights in Australia

Why Trident? 

Trident is an industry leader in integrated services across security, cleaning, maintenance and customer service. We are proud of our inclusive culture, our commitment to continuous improvement, and our dedication to delivering exceptional service to our clients.
In return, we offer:

• A competitive salary package
• Company-supplied vehicle and mobile phone
• Ongoing training and career development
• A leadership role with real impact and autonomy

Trident is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from Aboriginal and Torres Strait Islander peoples, people of culturally and linguistically diverse backgrounds, people living with disability, and LGBTQIA+ individuals.

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