_{15th April, 2025}

Trident Services Security Pty Ltd is a trusted leader in delivering integrated security and cleaning services across a range of high-profile environments, including retail centres and airports throughout Australia. We are dedicated to providing proactive, efficient, and client-focused services, and we pride ourselves on our commitment to excellence.
 
We are currently seeking an experienced and qualified Security Officers to join our team on a casual or permanent basis. This role will be key in ensuring the safety and security of our clients, staff, and visitors, while maintaining a high standard of customer service.
 
Key Responsibilities:

• Deliver exceptional front-line customer service, addressing client needs and concerns with professionalism and care.
• Monitor and assess risks, providing proactive solutions to resolve issues as they arise.
• Accurately report and document incidents, activities, and observations during your shift.
• Respond promptly and effectively to medical and security-related incidents.
• Handle emergency situations in line with established procedures and site-specific systems.
• Foster strong working relationships with emergency services and key stakeholders.
• Apply conflict resolution and de-escalation techniques to ensure the safety and security of all individuals on-site.

Essential Qualifications & Skills:

• Current First Aid and CPR Certificates.
• Current QLD Security License and Crowd Control License 
• Proven ability to communicate clearly and effectively, both verbally and in writing.
• Strong interpersonal skills, with a focus on delivering excellent customer service.
• Prior experience working in a highly regulated environment, ideally in a security role.
• Flexible to work on a rotating 24/7 roster.
• High standards of personal integrity, presentation, and grooming.
• Organised and deadline-driven, with a proactive approach to tasks.

Trident Services Benefits:

• Full professional uniform provided.
• Stable, long-term employment opportunities.
• Ongoing training and professional development to support your career progression.

At Trident Services Security, we value diversity and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander candidates. We are committed to creating an inclusive environment where all employees can thrive.
 
If you meet the criteria and are looking to take the next step in your security career, we would love to hear from you!

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