_{15th April, 2026}

The Opportunity
 
Our client, a well-established mechanical contractor, is looking to bring on a Service After-Care Manager to build and lead a brand-new division focused on preventative maintenance and post-construction support.
 
This is not a typical service role. This is an opportunity to create something from the ground up. The company delivers a high volume of multi-family new construction projects, and the goal is to establish a dedicated aftercare division that takes over once projects are handed off.
 
There are already multiple service contracts in discussion with existing builder relationships. The right person will step in to convert these opportunities, build the team, and lead the division long-term.
 
This role is ideal for someone who is technically strong, commercially aware, and motivated to grow something into a major part of the business.
 
Key Responsibilities Aftercare & Contract Management

• Take ownership of preventative maintenance and aftercare programs across completed multi-family projects
• Manage client relationships post-handover, ensuring systems perform as intended long-term
• Conduct 6-month inspections, diagnostics, and maintenance visits
• Act as the go-to contractor for ongoing service, emergency calls, and system performance

Business Development & Growth

• Convert existing service contract opportunities with builders and developers
• Identify and develop new aftercare and maintenance opportunities
• Work closely with internal teams to ensure a clean handoff from construction to aftercare
• Play a key role in building out a sustainable service revenue stream

Field Leadership & Team Building

• Be the face of the division on-site, working closely with clients and teams
• Initially operate independently, with the ability to be hands-on when needed
• Build and scale a team of service plumbers and technicians as contracts are secured
• Lead and manage field operations, ensuring high-quality service delivery

Operations & Financial Oversight

• Develop and manage P&L, forecasting, and budgeting for the division
• Plan workloads, scheduling, and resource allocation
• Implement processes for reporting, tracking, and operational efficiency

What You Bring

• Strong background in mechanical contracting (HVAC, plumbing, or similar)
• Hands-on technical experience with multi-family construction (wood frame & concrete mid-rise)
• Experience in service, maintenance, or building operations (property-side experience is a plus)
• Proven ability or interest in business development and sales
• Leadership mindset with the ability to build and grow a team
• Highly organized with strong planning and communication skills
• Motivated, driven, and comfortable working in a build-from-scratch environment

Compensation & Growth

• Starting at $50/hour
• Clear pathway to $105K-$110K+ total comp, with a commission structure tied to growth
• Opportunity to increase earning potential north of $150K+ as the division scales
• Benefits + medical coverage
• Vehicle provided in future

Why This Role?

• Rare opportunity to build and own a new division from day one
• Strong pipeline of existing relationships and service opportunities
• Backed by a reputable contractor with a consistent flow of new construction projects
• Ability to grow into a leadership role with significant financial upside
• High impact position with autonomy and long-term stability

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