_{07th November, 2025}

A bit about Highland
Having been in business for 18 years, Highland truly is a trusted and leading real estate agency in the Sutherland Shire, Eastern Suburbs, Inner West, Southern Highlands as well as QLD. Our teams across NSW and QLD boast over 200 staff working tirelessly across Sales, Leasing, Property Management, Commercial, Project Marketing, and internal operations.   
 
Our offices buzz with energy, featuring music and modern renovations that foster a lively and positive team environment. Each staff member is fully committed to their roles, striving to maximise their daily impact. To celebrate and encourage this dedication, we host company-wide awards nights, upscale Christmas parties, team member of the month awards, engaging team bonding activities like boat days, and treat an office to delicious lunches every Friday
 
 
The Role
We are looking for a strong administrator with exceptional attention to detail, organisation and ability to work autonomously as well as take direction within a team. This is a full-time position working for an established Senior Agent, who is also a Partner within our agency. This agent is looking for a 'career assistant', someone who loves the pace of a sales team but not wanting to do the cold calling.
 
Duties include, but are not limited to:

• Acting as the agent's "go to" and efficiently actioning all support requirements
• Diary organisation and scheduling on behalf of the agent
• Managing the compliance for the team
• Creating posts/reels and posting on social media for the agents and properties
• Extensive reporting and data entry using our CRM system - AgentBox
• Coordinating the marketing for the agent, including photoshoots, styling, floorplans and advertising
• Greeting clients, setting up meetings and developing presentations
• Ensure excellent standards of customer service both face to face and on the phone
• Create gift boxes and marketing collateral
• Arrange all mail and marketing paraphernalia
• Liaise with the marketing team on advertising property campaigns
• Assist in set up for auction nights
• Ability to manage high pressure and time-sensitive situations to help the agent get results
• Communicate any needs of the team to management/marketing/finance if necessary
• External liaison with solicitors and conveyances to chase legal docs
• Answering telephone calls and always managing client's expectations on behalf of the agent in a professional manner
• Take all inquiries and direct any messages in a timely and efficient manner
• Opportunity to enhance your skills and develop your knowledge across a wide range of systems and processes
• General office support and coordination - stationary/stock ordering, boardroom set up, greeting visitors etc.
• Attend weekly sales and team meetings

 
In order to be successful in this role, you will need:

• Must have a Real Estate Certificate of Registration (legal industry requirement)
• Previous real estate experience (preferable)
• Exceptional organisation and prioritising skills
• Impeccable communication skills, both verbal and written
• Must work well under pressure
• Needs patience and enthusiasm to succeed
• Strong confidence - assertive yet professional and friendly
• Strong attention to detail
• Happy to manage lengthy admin and data entry duties
• Strong follow up skills
• Able to thrive within a professional and fast paced environment
• Corporate self-presentation

If you are our next Sales Assistant, please contact Andrew on amoran@highlandproperty.com.au immediately for a confidential discussion.
 
Only suitable candidates will be contacted.

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