_{13th October, 2026}

Yo-Bar is an Australian frozen yoghurt retailer offering a wide selection of frozen yoghurt flavours, including açaí, classic favourites and seasonal varieties. Customers can choose from a range of flavours to create their preferred frozen yoghurt experience.

Yo-Bar is currently seeking an experienced Retail Manager for a permanent full-time position in Cheltenham, VIC.
The successful candidate will be responsible for overseeing day-to-day retail operations, supervising staff, managing stock and maintaining high standards of customer service, product presentation and store organisation.

Key Responsibilities

• Managing and coordinating the day-to-day operations of the retail store.
• Supervising, training and coordinating staff to ensure efficient customer service.
• Preparing staff rosters and allocating daily duties according to operational requirements.
• Monitoring stock levels and coordinating the ordering, receiving and storage of products and supplies.
• Maintaining product displays, store presentation and merchandising standards.
• Monitoring sales performance, stock movements and operational costs.
• Ensuring high standards of customer service and responding to customer enquiries and feedback.
• Coordinating staff activities to maintain efficient service and customer flow.
• Maintaining accurate sales, stock and operational records.
• Implementing store procedures and maintaining consistent operational standards.
• Ensuring cleanliness and organisation throughout the premises.
• Ensuring compliance with food safety, hygiene and workplace health and safety requirements.

About You

• At least 1 year of relevant experience in retail management or a similar supervisory role.
• Strong leadership, staff supervision and team coordination skills.
• Experience in retail operations, stock control and customer service.
• Good understanding of product presentation and merchandising standards.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to monitor sales performance and resolve day-to-day operational issues.
• Strong attention to detail and a professional approach.
• Ability to work effectively in a busy customer-facing retail environment.
• Good understanding of food safety and hygiene requirements.

Employment Details
Job Type: Permanent / Full-time
Salary: AUD $75,000 – $85,000 per annum
Location: Cheltenham VIC 3192

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