_{11th November, 2024}

Work for a company where you are a valued team member. This is an exciting opportunity for you to further develop your skills with the possibility of career progression. Your Manager is personable, understanding, supportive, and has an open door policy. An ideal position if you would like to work for a growing company that has a great culture and promotes self-development.
 
The Sr account manager will be managing all account manager teams and make sure they do their tasks and make good relationship with existing clients. 
Duties & Responsibilities:
 

• Assist a Strategic Account Manager with administration and ensure a smooth and efficient workflow for each client
• Run reports, check stock, and ensure that projects are completed within allocated timeframe
• Provide a professional level of customer service
• Provide accurate and clear information to clients
• Meet clients requirements and assist them to make informed decisions
• Complete all paperwork accurately and in a timely manner
• Provide exceptional customer service and professionalism at all times
• Maintain positive and effective working relationships
• Update each clients prices and products on the customer website
• Follow company processes, policies, and procedures
• Create and assist with quotes and customers enquiries

Skills & Experience required
 

• A high level of attention to detail - it is important to produce high quality work with an emphasis on accuracy
• Exceptional communication, interpersonal skills, and ability to build positive relationships with clients and colleagues
• SEO and PPC Knowledge
• Demonstrated experience in an account management role
• Experience across major accounts
• Problem solving skills with the ability to create win/win solutions
• Takes initiative and is naturally proactive
• Ability to be flexible and adaptable
• Be highly organised, reliable and willing to continuously learn and grow
• Enjoys being busy and handle stress and high pressure situations well
• Great time management with the ability to multitask and prioritise
• Ideally previous experience in one or more of the following industries: printing, apparel, promotion, or sourcing products

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