_{19th October, 2026}

ABOUT THE ROLE

The Business Analyst will be required to assist the department in identifying various business, functional and data requirements to modernise digital business solutions and streamline business processes. The department has many manual processes and legacy systems in operation across business units, and the Business Analysts key role will be to elicit insights into what is needed for a solution and / or improve business processes and functions that will support the department in its strategic direction towards continuous improvement.

The role is open to holders of full Australian work rights. willing to take Police Security checks - Working with children


Key Duties and Responsibilities:

The primary purpose of the Business Analyst is to analyse and document business requirements and processes, and functional specifications (if applicable) and to inform and / or support the delivery of technology solutions for the identified business unit.


The role will be required to:

• Clearly document business requirements, including the prioritisation, analysis and identification of:

         o Business processes and workflow
         o Users and interactions
         o Use case scenarios
         o Data requirements
         o Record storage capacity required
         o Reporting requirements
         o Non-functional requirements.

• Work with relevant business units to comprehensively analyse required business processes, data and information management practices, and to document specific business requirements
• Critically evaluate information gathered and reconcile conflicts, decompose high level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying needs
• Drive and challenge business units on their assumptions of their current and future state business processes and determine efficiencies in the way business units meet the needs of their clients through these processes
• Develop clear and comprehensive documentation on business requirements that will assist in development of functional specifications for solutions
• As required, work closely with software vendors in providing business requirements and functional specifications, and speaking to the business processes and workflows on behalf of the business unit during the configuration, implementation, integration elements and testing of the platform
• Contribute and assist the business units in the development of project documentation in line with the Department of Education’s Project Management Framework.
• Hold. or be willing to take Security Clearance -  working with children

Desirable Skills and Experience:

The Business Analyst is required to have the following specialist skills:

• Experience within an educational setting and context, and the business processes, requirements and service delivery requests that are typical to that setting
• Extensive experience in business and systems analysis, including business process analysis, alongside experience in development of functional specifications for solution configuration, and facilitating the end to end user testing of the same
• Demonstrated experience in information analysis, with strong interpretative and analytical skills including the ability to concisely interpret non-specific requirements from various audiences, including education professionals, senior managers and operational staff
• The ability to establish and maintain a high level of customer trust and confidence including the ability to present information to various audiences such as education professionals, senior managers and operational personnel
• Highly developed organisational skills including proven ability to deliver successful outcomes while working on multiple tasks, competing priorities and critical deadlines
• Highly developed written, oral and interpersonal skills and the ability to liaise, consult, collaborate and negotiate effectively and strategically with a broad range of internal and external stakeholders at all levels
• Tertiary qualification in ICT or related discipline.

Interviews will start next week! Click on APPLY NOW!

Apply For Job