Confident on the phone? Organised behind the scenes? This role needs both. Customer Service Administrators required, immediate start!
05th May, 2026
701 Recruitment is partnering with a well-established, Australian family-owned business delivering essential waste management services across Queensland and Victoria. Due to growth, we're looking for multiple Customer Service Administrators who can balance high-quality admin work with professional, confident phone communication.
What's in it for you?
$35.15 per hour
Temp-to-perm opportunity
Monday to Friday | 8:30am - 4:30pm
CBD office location
Supportive, fast-paced team
The Role:
This position is not just admin—you'll be the voice of the business and a key support behind the scenes.
You'll be responsible for:
Handling a high volume of inbound calls with a clear, professional, and friendly phone manner
Managing shared inboxes and responding to enquiries with accuracy and efficiency
Entering and updating customer information with strong attention to detail
Coordinating requests and ensuring all data and communication is recorded correctly
Resolving customer enquiries while maintaining a calm, solutions-focused approach
Supporting internal teams with accurate and timely administrative work
What you'll bring:
Previous experience in customer service and/or administration
A confident, professional phone manner (this is essential)
Strong data entry skills and a high level of accuracy
Ability to multi-task between calls and admin tasks seamlessly
Clear written communication and email etiquette
Strong organisational skills and time management
A proactive, team-focused attitude
Requirements:
National Police Check (or willing to obtain)
Double COVID-19 vaccination
Why this role? You'll be trusted to own both the conversation and the details—handling customers with confidence while ensuring every interaction is accurately recorded and followed through.
If you're someone who sounds professional on the phone and backs it up with solid admin skills, apply now.