_{06th January, 2025}

James Hardie Industries is the world’s #1 producer and marketer of high-performance fibre cement and fibre gypsum building solutions. As a local manufacturer, trusted innovator and industry leader James Hardie empowers homeowners and trade professionals to achieve dream modern homes with premium quality solutions that deliver endless design possibilities, trusted protection, and long-lasting beauty.
  
With a diverse workforce of employees across Asia Pacific, our company culture is built on providing a foundation of “Zero Harm” and creating a positive impact in communities. We have a relentless focus on achievement, learning and continuous improvement.

The Opportunity   

As Marketing Manager – Customer & Trade, you will own the Trade and Retail Marketing strategy, and be responsible for leveraging customer and shopper data and market insights to drive best-practice trade and retail shopper activations, develop and benchmark best practice sales growth programs, events and activations whilst looking to create efficiencies through continual improvement.
  
In this role you will collaborate with key retail partners, DIY and hardware National Accounts, as well as internal stakeholders to bring customer joint account plans, product innovation, and brand plans to life. Alongside this, you will partner with key builders, architects and designers to deliver growth through awareness, consideration and conversion initiatives that reach Trade audiences and encourages them to design and build with James Hardie products.
  
We are seeking someone who has strong commercial understanding; experience setting and implementing strategy and execution with a lens of applying research, insights and ROI analysis to optimise plans. Strong experience in coaching and mentoring teams to bring out the best in them will ensure your success in this role.  
  
What you’ll do

• Lead and coach a team to build capability and drive effective and efficient trade marketing programs to drive category sales growth and accelerate awareness and adoption of new products
• Work closely with the sales and market development teams to drive best practice implementation to achieve sales revenue and product mix targets
• Develop an annual Trade and Retail marketing plan, ensuring clear demonstration of value aligned to key Customer and Builder growth objectives
• Deliver shopper focused, integrated marketing campaigns that drive engagement, expansion and retention
• Partner cross functionally to design and implement channel, customer and trade specific campaigns and execution plans
• Leverage James Hardie brand campaigns to drive category growth and create value
• Develop a sound understanding of customer owned marketing touch points (digital & physical) and customer selling teams to scale and amplify mutually beneficial messaging
• Develop a sound understanding of Trade Associations and consumer path to purchase to influence marketing initiatives that connect consumer demand to Builders, Architects & Designers
• Oversee budget management to ensure investment aligned to strategy
• Take continuous improvement approach to health and safety to achieve Zero Harm at James Hardie

What you’ll bring

• Degree qualified in a related business or industry field
• Experience in Trade Retail, Hardware, Building or the Construction industry strong is strongly preferred
• Customer-obsessed, data-driven and detail-oriented
• Proven ability to impact customer buying behaviours, including increased conversion and sell through
• Leverage category data and new product innovation to generate category sales opportunities for the customer through effective collaboration with the sales team
• Polished and engaging presenter who can drive long term partnership and integration with key customers
• Strategic Commercial leader who has set strategies that have significantly impacted and driven growth of an organisation
• B2B and B2C Marketing experience and expertise in the full range of marketing activities
• Strong influencing skills with a modern humanistic leadership style
• Exceptional business financial/commercial acumen 
• Effectively managing one’s time and resources to ensure that work is completed efficiently while managing multiple critical projects
• Organisation, accuracy, and attention to detail
• Analytical mindset with strong quantitative reasoning, creativity and the ability to think strategically about complex issues
• Technically minded with the ability to translate and distil value propositions and make an impact at the point of sale 

Working @ James Hardie

• Stable growth at a global building products manufacturer
• Bonus scheme for all eligible employees
• Product discounts
• Paid parental leave of 16 weeks for the Primary Carer (including super) and two weeks
• 2 Volunteer days per year
• Plenty of employee rewards and benefits including a rewards and recognition program
• Online shopping discounts
• International & domestic development and progression opportunities
• Access to thousands of free self-development modules via James Hardie University
• Annual business conferences with Award gala dinners
• Free annual health checks
• Employee Assistance Program access for you & your immediate family members
• Hassle free, no cost and confidential access to our onsite psychologists & physiotherapists (specific sites)

Proudly providing Australian Made fibre cement to the market for over 100 years.
   
It’s Possible™ with James Hardie

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