Repairs & shipping coordinator managing returns, repairs, and outbound logistics to ensure fast, accurate customer turnaround.
Job Title: Repairs & Shipping Coordinator
Location: On‑Site, Hook, Hampshire
Salary: £35,000 to £40,000
Employment Type: Permanent
Working Arrangements: This is an on‑site role, working closely with repairs, customer service, engineering, and logistics teams to keep product returns and repairs running smoothly.
A long‑established technology and manufacturing business is seeking a Repairs & Shipping Coordinator to take ownership of the full return‑to‑repair‑to‑dispatch cycle.
This is a hands‑on, operationally critical role where you’ll ensure products are returned correctly from customers, coordinate internal repair activities, and manage outbound logistics to get fixed units back to customers quickly and accurately.
You’ll work closely with service, engineering, and warehouse teams to maintain flow, minimise turnaround times, and uphold a high‑quality customer experience.
Key Responsibilities