Our client based in Heanor is looking for a Senior Diagnostic Support Technician - Automotive Electronics to join their team.
Senior Diagnostic Support Technician – Automotive Electronics
Location: Heanor, Derbyshire
Salary: £40,000–£45,000
Contract: Permanent
We’re working with a specialist automotive electronics business based in Heanor, Derbyshire, supporting trade garages and workshops across the UK. They are looking to recruit a Senior Diagnostic Support Technician to join their technical support team, providing expert-level remote diagnostics and fault-finding assistance.
This role is ideal for an experienced Master Technician or Diagnostic Technician looking to move off the tools, or for someone already working in a technical support, helpline, or remote diagnostics environment.
The Role
This is a phone-based technical role focused on remote diagnosis and problem solving. You’ll use your in-depth automotive knowledge to identify root causes of complex vehicle faults and guide workshops towards effective repair solutions. You’ll work closely with internal engineering and technical teams to ensure a high standard of support is delivered on every case.
Key Responsibilities