17th July, 2022
Bapcor Limited is Asia Pacific’s leading provider of vehicle parts, accessories, equipment, service and solutions. Our New Zealand businesses operate across Trade, Service and Specialist Wholesale and include BNT, Autolign, Truck and Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors. Bapcor Automotive has over 600 team members in New Zealand.
At Bapcor, we live by Our Values of:
- We give a damn
- We are in it together
- We get it done
- We do the right thing
Due to the promotion of one of our team, an opportunity exists for an enthusiastic and customer focused individual to join our team as Customer Service Representative at BNT Otahuhu. You will have a passion for providing exceptional customer service to our loyal and growing customer base. In turn, we will teach you everything there is to know about parts!
The responsibilities include:
- Responding professionally and efficiently to customer and inter-branch queries, providing effective service to both.
- Receiving and processing all customer orders accurately and efficiently, ensuring delivery expectations are met or exceeded.
- Actively working to generate additional sales by maximising opportunities to upsell.
- Reporting stock discrepancies to management.
- Receipting inwards goods accurately and efficiently.
- Placing orders with vendors.
You are passionate about customer service bringing a positive attitude and an ability to learn on the job.
You will also have:
- Customer service experience, preferably in a product related sales environment.
- Proven experience understanding business products and industries coupled with the ability to deal with clients at all levels and translate client’s needs into a complete solution.
- A friendly an approachable demeanor, resulting from outstanding interpersonal skills.
- Excellent written and verbal communication skills.
- The ability to work individually and as part of a team.
- Experience working within the automotive industry will be highly regarded.
- Flexibility to work alternate Saturday mornings
- A full clean New Zealand drivers Licence
If this sounds like you, then apply today!
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